Radio Frequency Engineer For Customer Support

Detalles de la oferta

.This is a hybrid position and candidate should be based or able to relocate to Monterrey.Are you passionate about Telecommunications? Do you want to work in an organization where you are empowered and can make a difference? Do you want to be part of an exciting scale-up with massive upside potential? Come and join us at Spectrum Effect!Spectrum Effect's mission is to solve the most challenging and costly problems in the wireless industry through innovation and automation. Our team is passionate about creating disruptive technologies, developing solutions with engineering excellence, and delivering substantial value to our customers. Protected by 30 patents and deployed by leading mobile operators across the globe, our Spectrum-NET software solution performs automated ML-driven analysis of radio access networks. Spectrum-NET is a cloud-native, horizontally scalable solution based on a Kubernetes-orchestrated microservices architecture.Our 50+ team, located in San Pedro Garza García, México, enjoy ownership in our private company through stock options and very competitive salaries. This is an amazing opportunity to join an emerging leader in the ML-driven automation space and make a profound impact on the mobile industry.As an RF Engineer, you will be trained and become an expert with the innovative Spectrum-NET interference analytics solution. You will operate Spectrum-NET within mobile networks for customer trials and commercial deployments. You will analyze the results and work with operator customers to address the sources of interference within their networks. You will on occasion travel to customer locations to perform in-field interference hunting guided by Spectrum-NET. You will produce and present comprehensive reports with the results of the analysis to operator customers. You will troubleshoot and diagnose technical issues with the deployments. You will train customers in the use of Spectrum-NET and provide input to the Spectrum Effect R&D team on new product requirements based on customer feedback and your own insights.ResponsibilitesOperate Spectrum-NET in mobile networks and analyze interference events.Develop and present customer reports on the anomalous interference results from the output of Spectrum-NET.Visit customer locations and perform in-field interference hunting guided by Spectrum-NET and capture the interference sources for key anomalous interference events.Perform before/after KPI analysis for interference cases that are resolved.Serve as the lead for your customer project activities and perform coordination among team members.Troubleshoot and resolve customer technical issues.Expand your personal knowledge horizons into new areas of technical expertise. Attend classes, complete lab projects, read and work with other Technical Support Engineers on cases which will help cultivate that expertise.What you need to have:Demonstrated understanding of LTE and/or 5G NR communications networks


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Fuente: Jobtome_Ppc

Requisitos

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