**Cisco is looking for a Program Specialist to join the Supply Chain Sustainability (SCS) team, which **is responsible for** driving environmental and social responsibility initiatives within the Supply Chain Organization (SCO) and with our suppliers.**
Impacts/Outcomes
As a part of the team focused on Code of Conduct performance, the RBA Code of Conduct - Americas Program Manager will work with internal supply chain functions to outline supplier performance to our Supplier Code of Conduct, identify opportunities for improvement, and partner to reach our responsible sourcing goals. They will also play a key role working with the Responsible Business Alliance (RBA).
- Play a coordinating role to align regional Supplier Code of Conduct due diligence in North and South America with our global processes, including management of RBA-Online and other supporting tools.
- Conduct due diligence including on-boarding suppliers to programs, managing correction action plans (CAPs), conducting rapid response assessments, addressing supply chain incidents, forced labor remediation, and worker grievances
- Support the integration of the Code of Conduct into supply chain functions:
- Support the strategy and development of supplier improvement plans in collaboration with supplier management
- Support the adaptation of due diligence processes and tools to recently added supply chain functions to improve performance for services, logistics, indirect suppliers, and acquisition integration
- Train, coach, and mentor individuals across supply chain functions on how to address Code non-conformances on specific issues such as working hours and forced labor
- Drive internal working groups to address specific Code of Conduct issues, as needed
- Manage global supplier communications related to RBA Code, programmatic updates, supplier requests, including providing and moderate code trainings internally and externally in US and EU time zones.
- Manage escalations to sourcing managers based in US and EU time zones.
- Develop and implement strategies to manage effectiveness metrics and conduct effectiveness reviews. Drive insights from data to identify opportunities and risks.
- Support Cisco engagement with RBA such as workgroup participation, monitoring of programmatic developments, and emerging risks.
- Act as lead for customer inquiries related to RBA Code and RBA due diligence activities
**Required Skills**:
You should also have experience in working with cross-functional teams and be highly resilient to change and solving for incomplete or not-readily-available information. Intellectual curiosity is a must; RBA Code experience will be highly beneficial.
- Strong project coordination and data preparation skills
- Proficient managing and navigating large datasets in Excel and adept at designing clear, compelling visuals in PowerPoint
- Able to analyze and synthesize quantitative and qualitative data to identify trends, risks, and inform strategy
- Able to design due diligence approaches, conduct risk assessments and analyses, and develop risk mitigation strategies.
- Excellent communication and team-building skills, working across cultures, and time zones
- Multilingual preferred
Additional Experience and Behaviors:
- An undergraduate degree preferably in business, supply chain, project management, sustainability, or human rights-related fields
- 5+ years project/program management experience
- 3+ years experience working with RBA Code of Conduct or similar supplier social audit program
- Innovative and solution-oriented
- Customer-oriented
- A go-getter who can drive results and also knows when to engage your colleagues for education or support.
**Why Cisco**
WE ARE CISCO
WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Here's how we do it.
We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (30 years strong!) and only about hardware, but we're also a software company. And a security company. A blockchain company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box!
But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)
Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.
So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool.
U.S. employees have **access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco match