Rbe Ix - Supervisor Calidad

**Main Responsibilities**:

- Ensure customer satisfaction process.
- Ensure customer KPI's performance.
- Ensure customer complaint response on customer portals for all WFCC and CSE reports.
- Ensure customer specific requirements and communication to plant.
- Liaison with Customer to improve customer satisfaction.
- Ensure customer KPI´s performance
- Ensure customer complaint response on wall WFCC and CSE reports
- Liaison with customer to rapidly address quality escapes
- Ensure customer specific requirements and communication to plant

**Background / Skills**:

- PDCA
- Pareto
- Quality control
- Standard work
- Customer portal
- 8D´s
- DPRTS
- PRS
- OSA standard
- Competency matrix
- Structured problem solving
- Control plans
- 5´s
- PFMEA
- IATF 16949
- Production shutdown
- PPAP
- Daily performance management
- MSA
- Kappa test
- AIAG / VDA
- SAP
- Customer assurance policy
- Control chart
- SPC
- BOT, BOD, BOP & WPO

Aptiv is an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.