Expanding Texas Based Real Estate company is looking for a motivated Team leader, we are looking for someone who's a quick learner that can help us grow and nurture our call center. This position requires a big picture thinker who is strategic in customer acquisition and retention. To hit the ground running you'll need a track record of increasing sales, cold calling expertise, strong client nurturing skills, great multi-tasking abilities, and the drive to succeed!**Responsibilities**:- Troubleshooting agent's questions, guiding them through difficult calls or issues- Aggressive and organized approach to Performance Management with the abilityto consistently follow through with action plans- Mentoring, training, and developing agents for career progression, performanceimprovement, and recognition purposes- Process weekly sales leads reports for submission, Evaluate performance withkey metrics- Manage the day to day operations of the Sales Team, including monitoring calls- Building and delivering productivity plans by reviewing work forecasts,determining productivity requirements- Push sales performance with strategic coaching and leadership- Define and meet KPIs and driving continuous improvement- Present and explain team's performance to management**Qualifications**:- 3-5 years of work experience as a Team Leader or higher position focusing onSales / Call Center- You have an eye for efficiency and bring experience identifying andimplementing large-scale process improvement initiatives using data-driventechniques- Ability to manage time and deadlines, as well as the ability to adapt to the ever- changing priorities of the business- Experience handling remote teams- Excellent reports and analytic skills- Ability to offer strategic advice and recommendations that drive resultsAbout Us:Real estate solutions firm that buys and sells properties throughout the Texas area.We specialize in buying distressed homes at a significant discount, and renovate