Real Time Analyst (Wfm) Callcenter Experience

We are a transnational company with operations in Mexico, Ghana, the Philippines, and the United States. Our offices in Mexico are located in Concentro, in Zapopan, Jalisco.Real Time Analyst (WFM)Benefits:Salary base $15,000Food vouchersSavings FundHMO (Insurance of major medical expenses)14 days of vacations13th month paymentReferral ProgramParkingPayment every FridayRequirements:Strong command of the English language and good communication skills.Schedule availabilityKnowledge of portals like Avaya and GenesisSummaries of performance metrics throughout the day.Real-Time MonitoringIntraday Forecasting and SchedulingIncident ManagementShift Handover ManagementPerformance FeedbackWe are waiting for you! Apply now to get contacted by the talent attraction team.#J-18808-Ljbffr