Real Time Management (Wfm)

We are a transnational company with operations in Mexico, Ghana, the Philippines and the United States. Our offices in Mexico are located in Concentro, in Zapopan, Jalisco.

**Real Time Manager (WFM)**

**Benefits**:

- Salary base $15,000
- Food vouchers
- Savings Fund
- HMO (Insurance of major medical expenses)
- 14 days of vacations
- 13th month payment
- Referral Program
- Parking
- Payment every friday

**Requirements**:

- Strong command of English language and good communication skills.
- Schedule availability
- Knowledge of portals like Avaya and Genesis
- Summaries of performance metrics throughout the day.
- Real-Time Monitoring
- Intraday Forecasting and Scheduling
- Incident Management
- Shift Handover Management
- Performance Feedback