.We are a premier dental practice dedicated to providing exceptional patient care and a wide range of dental services, including implants, cosmetic dentistry, and comprehensive oral health management. We pride ourselves on our patient-centered approach and are currently seeking an experienced Dental Receptionist to enhance our team and support our mission of excellence in dental care.Position Overview:The Dental Receptionist serves as a vital member of our front office team, acting as the primary point of contact for patients and managing the day-to-day operations of the practice. The ideal candidate will have a minimum of 5 years of dental experience, with a robust understanding of dental procedures and a proven track record in phone sales and patient engagement. This role requires exceptional communication skills, a professional demeanor, and a strong commitment to patient satisfaction.Key Responsibilities:Front Desk Operations:Greet patients with professionalism and warmth, ensuring a welcoming atmosphere.Manage appointment scheduling, confirming visits, and handling rescheduling to optimize patient flow and clinic efficiency.Patient Engagement and Sales:Conduct follow-up calls and outreach to potential and existing patients, effectively promoting services such as implants and cosmetic dentistry.Utilize sales techniques to convert inquiries into scheduled appointments, addressing patient needs and concerns to facilitate decision-making.Provide detailed information about treatment options and payment plans, ensuring patients understand the value of their care.Administrative Support:Collect and verify patient insurance information, discuss financial arrangements, and assist patients with completing necessary documentation.Maintain accurate and confidential patient records.Communication and Coordination:Answer incoming calls professionally, managing inquiries and directing them to the appropriate team members.Collaborate closely with dentists, hygienists, and support staff to ensure seamless patient experiences and high-quality care.Operational Efficiency:Assist with inventory management and supply ordering, ensuring that the office is well-stocked and prepared for daily operations.Participate in team meetings, contributing ideas for improving patient engagement and practice efficiency.Qualifications:Experience:Minimum of 5 years of experience as a dental receptionist or in a similar role within a dental practice.Proven experience in phone sales and patient engagement, with a focus on converting inquiries into appointments.Education:High school diploma or equivalent; additional certifications in dental administration or related fields are a plus.Technical Skills:Proficient in dental practice management software.Familiarity with insurance billing.Interpersonal Skills:Exceptional communication and customer service skills, with the ability to engage patients effectively and empathize with their needs
