Receptionist/Csr (Remote)

**Description**:- Gordian Staffing, A New Way of HR_We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.Our client is a real estate management company based in Connecticut, founded to deliver highly personalized and reliable service to meet clients' current needs; its professional reputation has grown steadily since its funding, which is a direct result of its attention to detail and dedication to customer service.As a receptionist/customer service representative, you will be responsible for taking a high volume of phone calls, answering basic questions from the clients, and directing the most complex issues to the right person in the team.**The activities for this position are**:- Answer all phone calls and escalate when needed.- Answer basic homeowner questions and post them in the CRM system.**SCHEDULE**:- Monday to Friday (8:00 AM - 5:00 PM)._**We offer**:- Competitive salary.- Remote Work and equipment.- Six days of Vacation at the year mark.- Vacation Bonus.- 30-Day Aguinaldo.- Mayor Medical Insurance.- Minor Medical Insurance.- Food Tickets.- Restaurant Tickets.- Saving Fund.- Work Stability.**Requirements**:- 1 year of experience working in customer service.- Advanced English (both verbal and writing).- Experience using office 360.- Being tech-savvy.**It's a plus if you**:- Have experience using Smartsheet or Appfolio.- Have experience working with American customers.