Join TUI as a **Receptionist **(known internally as an Operations Support Agent) within our Local Operations Support team where you will be the first point of contact for the company and provide administrative support across the organization when dealing with clients and visitors.
In every situation you'll put our guests or client at the heart of our business and create smiles by delivering unforgettable experiences.
**ABOUT THE ROLE**
- You will handle the flow of people through the business; welcome and greet visitors, directing and announcing them appropriately.
- Answer and forward any incoming phone calls while providing basic information when needed by referring queries to the correct person or department.
- Maintain communication system by following instructions for company phone and console operation.
- Maintaining company internal directories.
- Receive and sort daily mail, deliveries, and couriers.
- Maintain security by following procedures and controlling access.
- Update appointment calendars and schedule meetings and appointments.
**ABOUT YOU**
- Previous experience in a similar administration/ reception role with a strong customer focus.
- Ability to be flexible and multi-task, doing several things all at the same time if needed.
- Ability to be calm, courteous, and professional regardless of guest/visitors behaviour.
- Ability to be resourceful and proactive in dealing with issues that may arise.
- A culturally intelligent individual who enjoys working in an international environment.
- Excellent communication skills, both verbal and written.
Any additional language is advantageous.
**ABOUT OUR OFFER**
- Competitive salary and benefits as standard
- Career progression opportunities in more than 50 countries worldwide
- Develop yourself as part of a friendly, richly diverse and virtual international team
- Exceptional approach to your learning - access to free learning platforms & language lessons
TUI Musement is a leading Tours & Activities business.
It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide.
There are over 130,000 'things to do' in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers.
We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide.
TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
We love to see your uniqueness shine through and inspire the future of travel.
If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
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