Receptionist - Work From Home

**Description**:Gordian Staffing, A New Way of HRFounded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.Our client believes transparency, clear communication, and honesty are key to great community management.The Job activities are the following:- Follow communication procedures, guidelines, and policies.- Work with internal departments to address customers' needs.- Provide knowledgeable answers to questions about the product, pricing, and availability.- Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.- Data entry in various platforms.- Answer questions about properties and terms- Schedule:_Monday - Friday, 7 am- 4 pm CST.**We offer**:- Remote Work.- Work Stability.- Computer equipment.- Christmas bonus of 30 days (Aguinaldo)- Vacations according to Mexican law.- IMSS.- Major medical insurance since day 1.After the 3-month probation contract, we add:- Minor medical insurance (Clinic may vary according to your city).- Food vouchers (10% of the gross salary).- Restaurant tickets ($2,000 pesos).- Saving fund (8% of the gross salary).**Requirements**:- 1 to 2 years of experience in customer service- Multitask- Experience in call centers.