.We are the leading provider of worldwide smart end-to-end supply chain & logistics, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.KEY ACCOUNTABILITIESACCOUNT MANAGEMENTServe as the primary point of contact for assigned accounts, addressing their usual and customary business requests.Elevate and expand relationships across functional departments within the customer supply chain.Identify and collaborate with local sales and operations contacts within DP World to support the account's needs.Create comprehensive development plans, across the full toolbox of capabilities, for all aspects of assigned accounts, regularly updating them.OPPORTUNITY IDENTIFICATIONIdentify and qualify opportunities for additional business, guiding them from initial contact to contract.Collaborate with Region/DP World Country Capabilities sales and account management to match customer needs with DP World's capabilities.Expand market share by driving an active opportunity pipeline.COMMUNICATION & REPORTINGConduct regular business reviews, leveraging internal data and market intelligence.Provide regular reports, briefings, and reviews within DP World, including updates to the regional CCOs, VPs, global KAM (if applicable and working on global accounts) and Vertical Leads.Ensure all stakeholders are informed of the account's strategy and status.RETENTION & GROWTHDevelop and execute plans to retain current global business levels with specified accounts, aiming for a "no bid" confidence level.Build and strengthen relationships with the client at the "C" level and across relevant levels and geographies.Own account strategy including RFP, proposal, and award management through a clear understanding of customer buying habits.Engage internal leadership team members to ensure alignment, resource prioritization, and participation in account strategy.FINANCIAL MANAGEMENTDrive Gross Profit growth at a global to Region/DP World Country level.Ensure compliance with commercial arrangements and customer obligations.Proactively review financial results, volume, and service performance reports to monitor and drive account health.BUDGET & ROIContribute input for the annual budget cycle based on approved account plans.Take responsibility for achieving targets that benefit both DP World and the customer.LEADERSHIPResponsible for the management and leadership of an engaged team, promoting collaboration, full set of toolbox capabilities, and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound