.About JLL- We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.This position will be responsible for ensuring the overall operational performance readiness, reliability, and integrity of mission-critical infrastructure systems, will also be responsible for the supervision of Building Engineers where applicable and manage all critical service providers that support the facilities Infrastructure systems.**Responsibilities**:- Understand the engineering design and operational aspects of Mission Critical Infrastructure Systems including the ability to recognize system issues and respond to operational and emergency situations.- MEP System Repair & Maintenance Budget management.- Operation and Maintenance of BMS systems utilized by the client- Ensure adherence to all client standard operating procedures, method of procedures, and emergency response procedures established for the mission critical environments and systems.- Implementation of the standards and procedures set forth in the client Data Center Procedures Manual and the Data Center Access Control Policies.- Review and improve preventative maintenance procedures for all critical infrastructure systems.- Ensure there is appropriate 24/7/365 support coverage and emergency response to infrastructure failures and all client SCADA Alarms.- Work with facility managers and provide education on equipment operations, preventive maintenance, and alarm response requirements.- Conduct routine and ongoing assessment of the infrastructure systems operations.- Monitoring of all maintenance reports and analyze data to assure the proper functioning of all equipment.- Review and improve preventative maintenance procedures for all critical infrastructure systems.- Maintain availability for 24/7/365 emergency response to infrastructure failures and alarms.- Work closely with the Global Real Estate Design & Construction team to provide guidance/expertise on new office due diligence and site selection, design goals, operational characteristics, and infrastructure systems to ensure efficient, maintainable operations.- Provide Project Management support of the MEP portions of all office and data center builds