.JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.At JLL, we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.What this job involves:This role is responsible for overseeing and optimizing the day-to-day operations of the facility with a strong emphasis on creating exceptional guest experiences. This role combines traditional facility management duties with hospitality-driven service delivery to ensure a welcoming, efficient, and well-maintained environment for all occupants and visitors.Benefits to eligible employees include:Direct Hiring by the company.Base Salary.Legal benefits: IMSS, vacations, vacation bonus, bonus.Life Insurance + death support.Psychological, Medical, Nutritional, Legal, Financial, and Veterinary Consulting (remotely).HANU: Digital wellness platform, with +1250 training videos of disciplines based on three pillars: body, mind, and nutrition.Constant training: +15,000 courses.Major Medical Expenses Insurance.Food Vouchers.Saving Fund.Location:Prol. Alfonso Reyes, Del Paseo Residencial, MonterreyWork schedule:Monday to Friday from 8 am to 6 pm. Work model: On Site.What is your day to day?Oversee maintenance, cleaning, and security of the facility.Manage vendor relationships and service contracts.Ensure compliance with health, safety, and building regulations.Develop and implement guest-centric policies and procedures.Coordinate front-of-house operations, including reception and concierge services.Oversee food and beverage operations, if applicable.Continuously assess and improve the quality of guest services.Implement hospitality best practices to enhance overall satisfaction.Prepare and manage operational budgets.Identify cost-saving opportunities without compromising service quality.Coordinate and oversee facility preparation for special events.Ensure seamless execution of events in collaboration with relevant departments.Desired experience and technical skills:Bachelor's degree in Facility Management, Hospitality Management, or related field.Fluent English.Proven experience in facility management and hospitality services.Strong leadership and interpersonal skills.Excellent problem-solving and decision-making abilities.Knowledge of relevant health, safety, and building regulations