Regional Operational Manager

Detalles de la oferta

.Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.Join us on our journey for a better tomorrow.Regional Operational ManagerAre you ready for a new challenge in your professional career?We're looking for you to be in charge of your own group of field service engineers to generate and maintain existing business through an excellent service strategy executed, taking care of the key accounts too from a service perspective. You'll be working with a complete group of FSE taking ownership on the operational results over a geographical service area.Your main responsibilities in this role will be:Take ownership of the region assigned and generate reports on service operation performance.Visit customers face to face with special attention given to key accounts.Drive customers up the service ladder.Follow up on the execution of service work orders.Establish, maintain and implement all quality procedures related to service operation.Coordinate with the person responsible to reinforce strengths and improve weaknesses in the workflow chain.Customer maintenance & development through excellent service execution.Be accountable for customer satisfaction.Keep regular contact with customers during the year.Work actively and in coordination with regional sales managers.Ensure technical knowledge and competency development of FSE in alignment with Service Manager.What we expect of you?Academic background related to a bachelor degree in electronics, automation, or similar.5 to 7 years of experience in after sales market and B2B business.Advanced English level.Analytical skills to bring operational efficiency.Capability to read & follow up on divisional dashboards.Passionate people create exceptional things.We're everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow. Here, your ideas are embraced, and you never stop learning. Interested in being part of our team? Join us on our journey for a better tomorrow.In return, we can offer you:A satisfying career – we are passionate about the development & progression of our employees and have high goals regarding equal opportunities and the promotion of females within our business.We offer a benefits package including health insurance, paid leave, retirement benefits, gym subscriptions, and others.We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed, and rewarded.Diverse by nature and inclusive by choiceBright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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