Create a better futureDo you want to make a difference in the world and contribute to a sustainable future?We believe we can develop the technology and gain the know-how to make that difference, tackling the climate challenge.It's a big responsibility, and we have committed to do it. We have launched our ambition, MissionZero - enabling our customers to move towards zero emissions in mining and cement.We need your skills, curiosity and drive for change to fulfil our goal. Together, we enable our customers to produce the materials needed for a better future.Job scopeThe Regional Product Support Specialist will be responsible for the Mill Wears product line, sales, installation assistance as well as inspection and measurements on site, including wear reports. Ensure customer support, troubleshooting and participate in customer seminars and presentations. Travel within the specific region (Canada/USA/Mexico) to drive the growth and offer technical expertise for the Milling Wears product line.**Responsibilities**:- Manage the customers and their mill liners throughout the product life cycle- Identify and develop new business in the region- Provides feedback into the business regarding customer needs and market intelligence- Maintain opportunities in the CRM system- Monitor industry for updates and changes in the product landscape- Be able to perform liner scanning on customers sites, review data and present feedback- Work closely with product line, engineering and sales teams across FLS.- Self driven and able to work with minimum supervision.- Ability to support Proposal department on complex solutions.What you bring- Good communication skills, written and spoken.- Able to travel up to 75%, domestic and international travel.- Must be physically able to climb onto structures and stairs in industrial plants and mines.- College degree or equivalent experience.- Minimum 10 years of experience within the mining/industrial industry. Specific experience with heavy industrial products and/or systems is a plus.- Minimum 2 years of experience with Mill Lining product.- Mechanical Background, able to read and understand Mechanical drawingsWhat we offer- An equal opportunity employer committed to creating a diverse and inclusive workplace- A global network of supportive colleagues and growth opportunities- Work-life balance so you can focus on professional and personal priorities- Competitive benefit package including life health insurance options (Seguro de Gastos Médicos Mayores y Menores).- Time to recharge through vacation days and holidays- Savings fund and Christmas allowanceAs an equal opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion.No recruiters and unsolicited agency referrals please.FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries - for more information please visit