.The Sales Representative works either independently or with other Heyco Sales Personnel to aggressively sell Heyco components. They manage and develop the sales channel in an ongoing effort to maximize sales and focus efforts on products and/or markets as specified by the Sales Manager.**ESSENTIAL DUTIES AND RESPONSIBILITIES**:- Leads the firm's activities in the aggressive growth and expansion of a previously specified target market and/or product.- Identifies and develops proper supply channel for targeted product/market.- Makes proactive sales calls to qualify prospective customers.- Obtains product market share by working with the Sales Director to develop product sales strategies and channels to market.- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.- Recommends changes in products, service, and policy by evaluating results and competitive developments.- Resolves complaints of customers by investigating problems, developing solutions, preparing reports, making recommendations to management and communicating the resolution to the customer.- Collaborates with a variety of functional areas including Engineering, Marketing, IT, and Operations to develop and provide products & services responsive to customer needs and market opportunities.- Displays or demonstrates product, using samples or catalog, and emphasizes salable features.- Quotes pricing to customers for special pricing agreements. Collaborates with Operations to meet deadlines.- Provides input into plans for future product and market development, as well as sales and promotional programs to achieve goals.- Provides individual or group training to customers, or fellow employees, as required.- Keeps management informed by submitting activity and results reports, such as market updates, monthly/annual territory analyses, and major opportunities log.- Follows all departmental procedures to ensure quality requirements are met.- Performs other duties as required.**QUALIFICATION REQUIREMENTS **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**EDUCATION and/or EXPERIENCE **Bachelor's degree (preferably in Engineering or Business) with 5+ years' experience or equivalent combination of education and experience. Must have excellent communication skills and be organized. Must possess a strong knowledge of product lines, procedures and policies.**LANGUAGE SKILLS **Fluent in English and Spanish. Ability to read, analyze, and interpret general business periodicals, professional journals, and technical procedures
