**Responsibilities**:
- Ensure accurate and timely delivery of key changes to the business by leading Global Change Management (GCM) process
- Creating and managing end to end calendar with critical steps, dependencies and dates
- Hosting kick-off calls with change owner to gather stakeholders, begin impact assessment and identify leads from each functional group to be part of the project
- Help change owners craft clear messages that address all stakeholder questions (including Legal & Compliance)
- Build and develop partnerships with potential initiators/ change owners, channel leads and stakeholders by:
- Provide ongoing 1:1 consultative training to change owners on both process and tools during the course of their GCM, as well as provide general training to raise awareness of GCM process
- Facilitate and lead cross-functional meetings
- Assist in awareness campaigns and communications of Global Change Management objectives, process
- Develop analytics and reporting to track effectiveness of process and identify potential process improvements
- Contribute to developing enhancements of Work Flow Management tool
- Provide thought leadership in continually reviewing process and identifying improvements
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
**Qualifications**:
- 5-8 years Project Management experience in financial services, control compliance or legal disciplines
- Experience with work-flow systems
- Excellent project management and organizational skills.
- Outstanding relationship building and relationship management skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
**Education**:
- Bachelor's/University degree or equivalent experience
**Responsibilities**:
This role will be responsible for:
- Compliance assessment execution to ensure alignment between regulatory requirements and stablished ARCM´s considering at least: Definition, analysis and/or control assessment against regulatory requirements, Assessment results socialization and corrective action plans negotiation and approval, Business lines advisory to ensure regulatory compliance, action plans validation, ensuring regulatory alignment.
- Supporting Regulatory Reporting Ownership Procedure (RROP) Implementation to enable Mexico adoption across Business Lines and support functions), enhancing current escalation procedures to ensure any breach and data quality, considering at least: Help business lines and support functions to adopt Regulatory Reporting Ownership Procedure, supporting data linage identification, execute training sessions, escalation process for identified breaches.
- Risk acceptances monitoring and business support: Perform credible challenge for new risk acceptances and/or renewals: Supporting activities to ensure adequate risk acceptance process implementation (Mexico) and execute coordination activities to obtain required approvals, no objections and informs aligned to Global and local procedures timely.
- Partner with internal groups to recommend solutions to implement Regulatory Reporting Ownership Procedure (RROP) and their responsibilities, according to assigned role.
- Resolve complicated situations through the utilization of roles and responsibilities matrix and defined process and standards to identify responsible, accountability level, promoting escalation process, agreements establishment and compromises follow up.
**Qualifications**:
- 2+ years of prior experience in regulatory compliance related work - Internal Audit, Risk management, Regulatory Reporting process
- Knowledge of regulatory risks and control frameworks
- Consistently demonstrates clear and concise written and verbal communication.
- Demonstrated analytical skills.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's compliance.
- Excellent communication and relationship skills
- Outstanding attention to detail
- Experience with Data Analysis also preferred.
- **Job Family Group**:
Risk Management
- **Job Family**:
Business Risk & Control
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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