.**About the Role**We are looking for an agile, motivated and dedicated personality who is ready to join our Latin America Property and Casualty Business Management Operations team in Mexico City as a Reinsurance Operations Associate. P&C Business Management Operations is part of the P&C Business Management Division, which handles the in-force reinsurance business from end to end. In your role, you will be responsible for handling reinsurance accounts and claims in an end-to-end contractual fulfilment responsibility, ensuring business deliverables are met (quality output within the turnaround times defined) through adequate understanding of Reinsurance contractual conditions and working within a set framework of policies, processes and making suggestions/recommendations to management for improvement of the same. You will own responsibility for an assigned portfolio and collaborate with business partners internally and externally. You will work in a dynamic environment by being capable of navigating through periods of change and ambiguity. You will also be encouraged to pro-actively pursue your career advancement by developing current and new areas of competence on own initiative.- The role comprises, but not limited to, the following elements:_- End-to-end processing of client reinsurance accounts (premiums, claims, brokerage, etc.) ensuring deliverables and quality standards are met.- Ensure financial transactions/payments are in adherence to processes and guidelines, quality management framework and key controls.- Proactively handle claims including indexation of claim within the timelines defined.- Capture accurate claim information by referring to claim advices after checking contract documents/conditions.- Timely collection of funds (Accounts Receivable), keeping track of financials within portfolio assigned.- Timely follow-ups and escalation of issues to management and/or senior management as appropriate.- Ensure timely and accurate reporting and compliance with internal/external/regulatory requirements and/or commitments.- Manage own workload effectively to achieve agreed service/business standards.- Contact internal business partners and external clients directly (either written or verbal) to resolve any long pending operational issues like missing accounting information, incorrect data, payment delays, etc.- You will work collaboratively across teams, functions and regions and support the requirements of internal clients- Ensuring that all correspondence with clients is professional and appropriate by adherence to process guidelines and norms. Taking ownership for the quality of service provided to cedants.- Perform other position related tasks as requested by Line Manager**About the Team**You will join a very experienced and highly motivated team handling Reinsurance portfolios for diverse Latin America regions. Our responsibilities require regular interactions with peers and experts from other locations