.-Job descriptionInternational Subsidiary Banking ("ISB") provides banking coverage to the subsidiaries of Commercial Banking (CMB) clients within the corporate segment. The ISB strategy is to provide consistent, in-depth and dedicated coverage across the HSBC network with the end goal to deepen our relationship with our clients. The ISB business is a significant contributor of revenue to CMB and consists of a network of dedicated bankers across more than 50 countries managing over 35,000 subsidiary client relationships.The ISB team in México is acutely focused on client acquisition, delivering sustainable solutions, and maintaining the highest level of global standards.**Main Responsibilities**:- Manage a portfolio of ISB CDMX with complex clients to provide them local banking solutions according with its parental guidance; products such as: Cash Management, Payroll, FX and Derivatives, Credit and Lending, Trade and Supply Chain Solutions, Insurance and Investments.- Relationships managed by placing customer needs at the forefront of all that the role holder does, setting world class standards. Creates an open dialogue with Treasurers and CFOs. Proposes solutions and reacts promptly to different requests.- Develop effective strategies to manage customer relationships, anticipating customer needs to provide a best in class service to position HSBC as the market leader in this business.- Maintain and develop knowledge and understanding of external factors influencing international business e.G. economic, cultural, geographical, procedural and regulatory requirements.- Ensure timely and accurate maintenance of customer information on different bank systems as required. Strong focus on commercial activity and reporting under CRM systems.- Monitor relationship profitability to ensure targeted KPIs on returns and efficiencies aligned to CMB strategy- Take timely and proactive corrective action to mitigate potential losses, exercising effective portfolio management and appropriate controls- Collaborating with product partners to identify and match customer needs with business opportunities.- Comply with CDD (Customer Due Diligence) and KYC (Know Your Customer) procedures according to group policy.- Efficient daily collaboration with Associate Relationship Managers and engage in mentoring activities to promote their development.Requirements**Requirements**:- Minimum of 2 years of experience in managing commercial relationships.- Proven ability in identifying and meeting customer needs through matching a broad range of products and services.- Good level of business skills and commercial awareness, including economic, cultural and regulatory issues- Ability to interact with business customers at Treasurers and CFOs level