.At Advanced Pet Care we pride ourselves on offering complete autonomy in your medicine. We believe in our veterinarian's ability and education, therefore do not feel it necessary to dictate medicine. We provide the tools; you provide the knowledge. Our hospital is equipped with digital x-ray with enhanced diagnostic tools built in, in-house labs including instant cytology results, diagnostic ultrasound, dental x-ray, surgical laser, and much more. In addition, we encourage our doctors to stay up to date on progressions in medicine. We offer generous CE stipends to promote growth and learning within our clinic. Teamwork is important to us, which is why you will have complete access to our growing network of licensed professionals through our online community and round table discussions. In clinic, we have a very close-knit and extremely welcoming team. Position Responsibilities: Hospital Operations & Financial Management: Oversee the operation and maintenance of the hospital, including care of patients, facility upkeep, fee collections, and report preparation. Provide managerial support in planning, organizing, and coordinating administrative and service activities. Perform budget administration, approve expenditures, and project overtime requirements. Review financial statements monthly, work on increasing revenue and limiting expenses, and assist in developing marketing strategies. Leadership & Strategic Planning: Provide strong leadership and motivation, solving problems effectively and guiding a team towards quality patient care and practice goals. Assist in formulating objectives and policies for efficient hospital operations and participate in strategic growth planning. Demonstrate initiative and self-motivation, handle multiple demands and priorities, ensure compliance with federal and state standards, and participate in business development. Client Services & Compliance: Ensure high-quality client and personal services, address client needs and complaints, oversee DEA regulations for Controlled Substances, and respond to pet owners' concerns. Maintain client satisfaction through needs assessment, quality service standards, and timely follow-through on responsibilities. Team Supervision & Development: Directly supervise associates, including interviewing, hiring, and training. Plan, assign, and direct work; appraise performance; reward and discipline associates. Conduct monthly case reviews with associate doctors and address client medical/financial complaints. Mentorship & Coaching: Develop, coach, and manage veterinary and technical team members for quality patient care and client service. Mentor associate veterinarians on necessary technical and functional skills. Facilitate onboarding and mentorship for new hires, and develop lead veterinarians to coach new associates
