.**The Company**This is an exciting opportunity to join an established company working from the comfort of your own home. We are a tight-knit group and are looking for our next superstar team player. Our company is experiencing tremendous growth and we are looking for additional team members who are seeking opportunities to expand professionally. If you are driven to achieve and have some legal or medical account management experience and find the world of fast-paced companies appealing, this Remote Client Manager (Law Firms) position may be the perfect fit for you.**Position Description: Remote Client Manager (Law Firms)**We are looking for a smart, outgoing and resourceful individual, with in-depth legal and/or medical background, to be our next Remote Client Manager for our clients in Law Firms. This role presents a unique opportunity for the right remote professional, who will be the liaison between Rockpoint, surgical facilities, hospitals, doctors, and law offices. You will facilitate a variety of requests related to Rockpoint's products and service offerings and actively discuss ways to add value to our clients while delivering exceptional customer service to our clients who are personal injury attorneys and legal case managers.**Responsibilities**:- Obtaining case information and process requests by working directly with personal injury case managers and/or attorneys.- Coordinating with various medical providers to obtain medical information, including obtaining all necessary documents, advising approvals or denials to relevant stakeholders, and following up on procedures and surgeries.- Actively cross-selling products and services to clients by looking for opportunities to maximize a case.- Coordinating with various departments within a law firm to obtain case information and walking our clients through the entire funding process.- Preparing files to submit to the underwriting team for review.- Assisting in preparing and coordinating the execution of various contracts needed for funding.- Providing law firm case managers with regular updates on cases and coordinating with other departments to streamline requests.- Performs additional duties as assigned.- The Law Firm Manager will be required to work standard working hours Monday through Friday and be adaptable to the needs of the business. Regular attendance is essential to the successful performance of this position.**Qualifications**:Must be an energetic and reliable individual with the ability to thrive in a fast-paced, performance-driven organization. This individual should have high emotional intelligence, charisma, interpersonal skills, the ability to read between the lines and ask the right questions