Remote - Customer Service Agent For Collections

**Description**:Gordian Staffing, A New Way of HR.Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.About our client: We believe the most valuable real estate companies will successfully connect the core elements of real estate into a seamless experience that personalizes the homeowner. Our technology is essential to our vision.Work activities:- Handle inbound and outbound calls.- Answer billing and collection questions from customers.- Support with data entry activities within the software.- Escalate when needed.Schedule: Monday to Friday: 7:30 to 16:30 CSTWe offer:- Competitive Salary (According to experience).- Remote Work.- Work Stability.- Computer equipment.- Christmas bonus of 30 days (Aguinaldo).- Vacation according to law- IMSS.- Major medical insurance since day 1.After the 3-month probation contract, we add the following:- Minor medical insurance (Clinic may vary according to your city).- Food vouchers (10% of the gross salary).- Restaurant tickets ($2,000 pesos).- Saving fund (8% of the gross salary).**Requirements**:- 1 to 2 years of experience in a call center working in a collection or billing campaign.- Strong communication skills in speaking.- Good writing skills.- High School diploma