.Company Overview: Matador Note Fund is a private lending fund dedicated to providing hard money loans to fix-and-flip real estate investors. As we establish and grow, our focus is on creating a streamlined, efficient, and scalable operational process to handle every aspect of loan origination, servicing, and investor relations. We are seeking an experienced and dynamic Director of Operations to join our team. This role is critical to the fund's success and will require a hands-on leader who can implement and manage all operational processes, software, and technology necessary to support the fund's growth.Role Summary: The Director of Operations will oversee all aspects of fund operations, including loan origination, loan servicing, investor outreach, and ongoing management of fund activities. This individual will be responsible for selecting and implementing software solutions to streamline processes, coordinating all loan transactions, ensuring compliance, and managing communications with both internal teams and external investors. This person will play a critical role in developing and implementing operational policies and strategies that will support scalability as Matador Note Fund grows.Key Responsibilities:1. Loan Origination Operations - Software Implementation and Management: Select, implement, and maintain loan origination software to streamline the entire loan processing cycle, from application to closing.- Workflow Management: Develop, document, and optimize processes for reviewing and approving loan applications, ensuring all steps are completed efficiently and accurately.- Transaction Coordination: Coordinate and oversee all steps of the loan transaction, including borrower documentation, underwriting requirements, compliance checks, and funding disbursements.- Reporting and Compliance: Generate accurate reporting on loan origination activities and ensure all regulatory and compliance requirements are met.2. Loan Servicing Coordination - Servicing Software Integration: Select and manage software solutions to automate loan servicing, payment processing, and collections.- Loan Monitoring: Oversee the ongoing monitoring of loans, ensuring all payments are tracked, late payments are handled, and collections processes are efficient.- Investor Communication: Facilitate transparent and timely communications with investors regarding loan performance, potential risks, and portfolio updates.- Risk Management: Proactively identify potential loan servicing risks and work with other team members to address and mitigate these issues.3. Fundraising and Investor Relations - Investor Management Software: Identify and implement software to manage fundraising, investor outreach, and portfolio management.- Investor Outreach and Engagement: Work with leadership to develop and execute strategies to reach new investors, build relationships, and maintain active communication with current investors