The #1 HVAC Service Provider in Florida is seeking a dynamic and results-driven **Customer Service Representative** to join our team.**Key Responsibilities**:- Qualify leads by understanding their needs, interests, and buying potential.- Dispatch and provide support to our tech team- Maintain accurate and up-to-date records of all leads and appointments in our CRM system.- Collaborate closely with the sales and marketing teams to optimize lead generation strategies and achieve targets.**Qualifications**:- Proven experience as a CSR or Dispatching, preferably within the same industry.- Excellent communication and interpersonal skills, with the ability to build rapport quickly and effectively.- Strong support and negotiation skills, with a track record of achieving targets and delivering results.- Familiarity with CRM software and lead management systems.- Self-motivated and proactive attitude, with the ability to work independently and as part of a team.- Fully Bilingual**Key Benefits**- Semi-flexible schedule- Performance based bonuses- Positive work environment- Various opportunities or pay increase and professional advancementJoin our team and be part of a dynamic and collaborative work environment where your skills and contributions are valued and rewardedPay: $17,000.00 - $24,000.00 per monthApplication Question(s):- Please summarize your experience in a previous position.- Please introduce yourself and describe your usual day as an Appointment Setter. Your answers can be recorded via Loom, simply paste the link to your video in the answer.- Do you have experience working in Home Services or property management?- What's your level of English?- If we decide to work with you, when would you be able to start?Work Location: Remote