**_HireLatam is a premier recruitment agency that connects exceptional talent in Latin America with outstanding opportunities in the United States. _**_With a proven track record and a commitment to excellence, we're your trusted partner in the pursuit of career success. Our extensive network, personalized approach, and supportive guidance ensure that you're in the best hands to find your next job opportunity._***Position: Inbound Sales Representative **(** 100% **Remote)**Step into a fulfilling role as an Inside Sales Representative with our esteemed client. Our client is a leading wholesale plumbing supplier based in the US and is seeking a dedicated and customer-focused individual to join their team. This is a remote position, allowing you to work from the comfort of your own home or preferred remote workspace. We're on the lookout for an exceptionally dedicated and customer-centric team member committed to elevating customer satisfaction and upselling current clients. In this role, you'll have the opportunity to cultivate enduring relationships, gain a profound understanding of customer needs, and offer invaluable support to propel both client and company towards resounding success.**Responsibilities**:- Assisting customers in placing orders, providing product information, and resolving any issues or concerns.- Managing order fulfillment information in our in-house delivery management system- Generating accurate and detailed quotes based on customer requirements.- Collaborating with the sales team to ensure efficient order processing and timely delivery.- Maintaining and updating customer records in our internal database.- Utilizing various software platforms, including Slack and Airtable, to facilitate communication and manage customer interactions.- Identifying opportunities to upsell or cross-sell products and services to customers.**Requirements**:- Proficient in laptop and headset use- Skilled in Microsoft Word, Excel, Google Sheets, and standard office software- Prior customer-facing experience (e.G., Customer Success, Account Management)- Strong communication, problem-solving, and detail-oriented skills- Collaborative, reliable, and open to feedback- Excellent English level both written and spoken- Must be located in Latin America or the Caribbean- Prior upselling experience**Schedule**:Monday through Friday 9 AM - 6 PM Central Time (US)**Salary**:- $1000 USD monthly base salary + bonusesApplication Disclaimer: Please Read Before Proceeding
