**Req ID**: 267641We are currently seeking a REMOTE L2 Support to join our team in CDMX, Ciudad de México (MX-CMX), Mexico (MX).**Remote L2 Support****Basic Qualifications**- Strong analytical, communication, interpersonal, problem solving, organizational and time management skills.- Self-motivated with an ability to work on one's own with a strong sense of ownership and accountability.- Highly organized, strong attention to detail and excellent follow-up skills.- Strong process and project management skills with the ability to improve process efficiency and effectiveness.- Strong written and verbal communication skills with an ability to summarize complicated technical information to people with less technical knowledge.- Excellent influencing skills at all levels and the ability to develop and maintain good relationships with senior leadership, colleagues and clients.**Preferred Qualifications**:- Project Management skills with ability to coordinate multiple Disaster Recovery tests and/or power down events simultaneously.- An understanding of any one, or more, of the following: Technology Risk domains to include information security, business continuity, technology resilience, controls monitoring, risk assurance and risk governance.- Prior experience as either System Administrator or Application support role.- Ability to perform analysis or troubleshooting when an issue arises and provide possible alternatives to help establish solutions and confirm remediation of the issue.LI-LATAM**About NTT DATA Services****NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.