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Job Title: Remote Senior eCommerce Consultant (100% Work From Home)
Location: Remote from Latin America
Position Type: Full-time
Salary: $20 USD/hour (approximately $3,200 USD/month) - payments done weekly via Wise
Schedule: 40 hours/week; CT or EST; if doing a 4 day workweek instead of 5,
we would set the particular day off (it likely would not be a choice but would either end up a Friday or a Monday)
Job Overview:
Our client is seeking a Senior eCommerce Consultant to join their team. This remote-based position offers flexibility and the opportunity to work from home. The ideal candidate will be responsible for supporting a growing portfolio of clients on Amazon and Walmart platforms, demonstrating a deep understanding of the ever-changing marketplace and providing expert consulting and training services.
To succeed in this role, the Senior eCommerce Consultant must be a self-starter with exceptional customer service skills, a results-oriented mindset, a passion for problem-solving, adaptability to new technologies, and a commitment to continuous improvement.
Responsibilities:
- Identify areas for improvement in seller and vendor accounts.
- Handle case management, appeals, and plans of action.
- Create, edit, and optimize listings using flat files and Amazon's UI.
- Conduct keyword research for both listings and sponsored product campaigns.
- Create and optimize sponsored product campaigns using Amazon's search term report.
- Optimization of listings using Amazon's SEO best practices.
- Analyze competitor listings and strategies.
- Identify and partner with third-party vendors.
- Evaluate and recommend third-party software for clients.
- Assist with brand registry enrollment and trademark processes.
- Support clients with inventory management strategies.
- Identify and explore marketplace opportunities for international growth.
- Participate in prospective client calls to assist in the sales process.
Qualifications, Skills and Key Competencies:
Core Competencies:
- Communication: Effective communication with leadership, peers, subordinates, clients, and vendors.
- Organization and Planning: Strong organizational skills, prioritization, and time management.
- Problem-Solving:
Ability to identify and resolve issues efficiently.
- Adaptability: Flexibility to adapt to changing situations and work under pressure.
- Teamwork: Collaboration and positive contributions to a team environment.
- Technical Proficiency: Proficiency in MS Office, Google Suite, CRMs, and other relevant software.
Specific Skills:
- Customer Service: Excellent communication and problem-solving skills for customer interactions.
- Technical Understanding: Ability to understand and communicate technical information (design, analysis, certification).
- Data Analysis: Proficiency in reading and interpreting figures, graphs, and plots.
- Technical Writing: Clear and concise written communication skills.
- Presentation Skills: Ability to present ideas effectively to groups.
Soft Skills:
- Positive Attitude: Maintains a positive and can-do attitude.
- Continuous Improvement: Seeks opportunities to learn and improve.
- Professionalism: Conducts oneself with professionalism and integrity.
Application Disclaimer: Please Read Before Proceeding
To ensure a fair evaluation process, please submit all required information on the application form. Kindly note that resumes and recordings must be in English; any other language will lead to disqualification. Also, ensure your voice recording lasts at least 30 seconds. Applications without a voice recording will be automatically disqualified.
If you apply for more than one position, we will only consider your application for the first job you applied for. However, if you do not qualify for the first position but meet the requirements for another, we can consider you for the relevant role. To streamline the process and ensure fair consideration,
we kindly request that you apply to a maximum of three jobs and that you only apply to jobs that you truly qualify for based on the stated requirements and qualifications.
We value your interest and look forward to reviewing your application. Thank you.
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