.**Meet our Team**The Renewals Quoting Team is responsible for configuring, pricing, and quoting renewals in the Salesforce CPQ/CRM tool. Team members in this role will work closely with the Pipeline Manager to proactively identify renewal opportunities eligible for quoting. Team members will also work closely with the Renewal Sales team, the Renewal Operations team, and the Data Management team to respond to requests for pricing from the Global Field Services and Global Field Sales organizations. The main purpose of the position is to provide accurate and timely renewal quotes to our customers and partners. This role is critical in supporting our renewals revenue stream and our field services operations.**What you'll be doing**- Manage the renewal opportunity to renewal quote process in Salesforce CPQ/CRM for a high-volume organization- Utilize reporting tools to proactively identify renewal opportunities for assigned accounts- Leverage Salesforce reporting and Microsoft Excel tools to perform an account reconciliation prior to quoting. The account reconciliation includes an audit/comparison of contract, install base, and sales order data.- Prepare renewal quotations per current pricing and discounting policies- Collaborate with our Data Management, Renewal Operations, and Renewal Sales teams to troubleshoot customer escalations and data discrepancies- Stay informed about new product offerings and their related configurations/pricing strategies- Manage Salesforce cases and prioritize escalated requests for quoting- Ensure all quote production KPIs are met- Share best practices and independently pilot projects to improve the Renewals Business- Assist in wider team duties and perform other duties as required**What you bring to the team**- Proven ability to maintain highly valuable and outcome-based relationships with different teams- Positive attitude, high motivation level, and a passion for building quotes- Experience verifying contracts, data integrity of all quotes, review terms and conditions to ensure renewal subscriptions in line with company guidelines and policy**Skills And Attributes**- Ability to multi-task, prioritize, and manage short-term/long-term projects- Ability to systematically analyze and solve challenges- Detail oriented - with the ability to deep dive into data to ensure accuracy- Work with little supervision on a day-to-day basis- Sense of urgency and ability to set and then meet expectations- Passion for doing things the right way- Desire to learn new information systems and processes**Our Company**Our people are our biggest asset, they drive our innovation advantage and we strive to offer a flexible and collaborative workplace where they can thrive. Diversity of thought is welcomed and our employee base is represented by several active Employee Resource Group communities. We offer industry leading benefits packages (flexible working, generous pension and private healthcare) and promote a creative and inclusive culture