**Compensation**:4 - 6 hourly**Responsibilities**:- Set up and manage profiles on multiple platforms for STR and MTR- Rental property content creation suggestions- Timely and efficient communication with rental guests- Assist in creation of STR Welcome Guest Templates- Coordinate refills and restocks- Ensure guest satisfaction in order to receive 5 stars review and positive feedback- Deliver prompt resolution for any negative guest feedback- Maintain Superhost status on Airbnb- STR requirements and comparables research and implementation- Coordinate payments from each platform- Respond to guest queries and set up predefined responses to FAQs- Calendar management for bookings- Send information, such as house rules, check-in instructions, and researched information about the area, prior to arrival- Updating and streamlining various processes- Schedule room cleanings, maintenance, repairs, laundry services, etc- Familiarize with the pricing matrix- Set up Airbnb accounts for properties- Manage Schlage lock system & Nest system- Pay monthly Transient Occupancy Taxes to respective cities**Qualifications**:We are looking for someone who is:- Good with people.- Detail oriented.- Google Workspace proficient.- Proactive.- Attentive.- Versatile.- Experienced with handling 10+ rental properties at a time.- Experienced with the STR platforms including VRBO and Airbnb.- Knows how to use platforms like Guestly, AirDNA, Smoobu, Pricelabs, Turnoverbnb and/or similar.- Excellent at communication with guests and staff.- Problem solving skills.- System building skills.- Organized.- Proficient at Google Calendar.
**About Company**At Cash Offer Options, we are a team of investors that invest in real estate primarily in Southern California, Las Vegas, Phoenix, and Hawaii.
We fix and flip homes, but we have rental properties as well.
We have been in business for over 4 years and are working on more and more projects.
Because of our growth, we are looking to expand our team with highly motivated individuals that are looking for a company that allows and encourages growth.