Donaldson is committed to solving the world's most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
This role is focused on developing and increasing aftermarket sales by handling and maximizing aftermarket calls with customers to pro-actively develop the customer base, by handling standard incoming quote requests and by ensuring close follow-up on all open quote requests. In the role, both pro-active as well as re-active requests will be handled. This role maintains the 100% relationship ownership of AFM business with assigned customers within the region this person supports.
The sales representative will be responsible for the AFM business within a certain region/country or part of that.
Key responsibilities:
- Promote the sales of replacement filters, parts and other catalog products in assigned territory via phone
- Focus on a specific region to achieve sales goals and overall customer contact
- Maintains relationships and favorable contacts with current and potential accounts
- Resolves customer issues/problems, researches and makes recommendations for potential product enhancements or modifications to increase sales
- Make the standard quotes for the supported customer base
- Follow-up by phone all open quote requests for the supported customer base
- Follow-up all opportunities 100% (both pro-active as reactive requests
- Independently plan and schedule sales calls to maximize personal and territory sales impact in an effort to grow their business
- Keep informed of market trends, customer preferences and competitor activity, sharing information with other personnel for better strategic placement in the marketplace
- Make written and oral presentation to customers and industry groups
- May travel to customer locations occasionally
- This job really exists in selling via phone in a designated area as per a well-defined sales process and CRM usage
- Maximize use of existing job tools:
Skills required:
- The profile needs to be a commercial extravert person that is driven by sales
- Ability to contact customers in a pro-active way
- Having good technical skillset to understand our products for
- A first level of immediate customer responses
- Handling standard quote requests
- To seek support from specialists when needed
- Telephone contact skills are an asset for this job
Requirements:
- Bachelor's degree or equivalent through experience.
- English (Intermediate)
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
