.Flexibility to work 6 hours/ 5 days per week on both day and evening schedules (between the hours of 7:00am and 10:00pm); weekend availability isrequired.- Passion for serving customers with proactive solutions that grow relationships.- Possess ability to efficiently navigate through multiple systems to effectively provide extraordinary customer care. Possess ability to maintain acceptable performance standards, including effectiveness, efficiency, quality and adherence to company policies and practices.- Exceptional listening and relationship building skills.- Strong verbal communication skills.- Proficiency in MS Office environment.- Successful experience in the service industry is strongly preferred with a passion for building customer loyalty. Some College or equivalent required.- Experience and ability to negotiate with partners.- Fluent in English is desirable, not a must."Our objective is to guarantee this is a place where all colleagues are committed, have a voice in the company, and are able to reach their full potential. Because here in AMEX, being yourself matters."Compensation and Benefits:- Direct hire through American Express- Base Salary- Excellent performance bonus- Paid training- Casual dress code- 20 Day Christmas bonus- 11 Vacation days- 50% Sunday bonus- 9% Food tickets per month- 9% Saving funds per month- $900 Restaurant tickets per month- Major and minor medical expense insurance- Offices located in a safe and easy to reach location (located 4 blocks away from San Antonio (line 7) and Mixcoac (line 12) subway stations"Our objective is to guarantee this is a place where all colleagues are committed, have a voice in the company, and are able to reach their full potential. Because here in AMEX, being yourself matters."Flexibilidad para trabajar 6 horas/5 días a la semana en horarios diurnos y vespertinos (entre las 7:00 a. m. y las 10:00 p. m.); Se requiere disponibilidad de fin de semana.- Pasión por servir a los clientes con soluciones proactivas que hacen crecer las relaciones.- Poseer la capacidad de navegar eficientemente a través de múltiples sistemas para brindar una atención al cliente extraordinaria de manera efectiva. Poseer la capacidad de mantener estándares de desempeño aceptables, incluida la eficacia, la eficiencia, la calidad y el cumplimiento de las políticas y prácticas de la empresa.- Habilidades excepcionales para escuchar y construir relaciones.- Fuertes habilidades de comunicación verbal.- Dominio del entorno MS Office.- Se prefiere fuertemente la experiência exitosa en la industria de servicios con una pasión por construir la lealtad del cliente. Se requiere algo de universidad o equivalente.- Experiência y capacidad de negociación con socios.- El dominio del inglés es deseable, no obligatorio. "Nuestro objetivo es garantizar que este sea un lugar donde todos los colegas estén comprometidos, tengan voz en la empresa y puedan alcanzar su máximo potencial. Porque aquí en AMEX, ser uno mismo importa"
