**Important: This position is on-site and open only to residents of Tijuana, Rosarito, or Tecate. The job offer will be provided only after successfully completing the interview process at our offices. Please note that relocation expenses are not covered. **-Confie in Tijuana is hiring Back Office Representatives!We are a leading national insurance distributor with over 700 locations across the United States. Our Tijuana corporate office in Mexico employs more than 1,700 associates dedicated to delivering top-tier customer service and support to our diverse insurance brands.- Job OverviewYou will be responsible for handling administrative tasks related to new and renewal accounts.- ScheduleTraining Schedule: 8:00 am - 5:40pm Monday to FridayOperations Scheule: Monday 6:30am - 4:30pm, Tuesday to Friday de 6:30am a 4:00pm**Requirements**:- Prior experience in a call center or administrative role.- Proficient in both English and Spanish. (B2 or higher)- Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook) and familiarity with office software and databases.- Valid Mexican documents.- Excellent organizational and time management skills.Compensation and Benefits:- Legal Benefits:Year-end bonus (Aguinaldo)Profit-sharing (Utilidades)Paid vacationVacation premium (Prima Vacacional)Funeral assistance fundPaternity leaveMarriage leaveWeekly payroll via electronic deposit with Banco Santander- Additional Benefits:Paid training (including bonuses)Productivity bonusesReferral bonusesAdditional paid days offPrivate medical insurance for you and your familyFederal Housing Credit Program (INFONAVIT/FONACOT)Health Services (IMSS)Savings fund & voluntary savings planRewards and recognition programCareer growth opportunities within the companyEmployee discounts on tuition at local universitiesEmployee discounts with participating local businessesConvenient location accessible by public transportationWork Location: On-siteDesired Education Level: BasicPrimary Role: Back OfficeApplication Instructions:Note:- For a quicker response, send me a message via WhatsApp at +52 663-203-2242 (Just mention where you saw this job posting).