**Descripción y detalle de las actividades**- Responsibilities: - Responsible for managing the collection and resolution activities for PDC Latin America and US Accounts.
Understand and follow all Credit & Collection related policies and processes- Sends statements, aging reports, and invoice copies to customers as required- Prioritizes collections on large dollar amounts to drive working capital improvements- Communicates with customers through various methods to obtain payment on outstanding receivables as quickly as possible to keep customer accounts in current balance.
Responsible for researching, root cause analysis and problem solving of customer deductions and disputes.
Must recognize when customers are exhibiting cash flow issues and when to escalate such problems to management and sales rep. Takes the necessary actions to maintain the highest level of customer satisfaction.
Provides timely assistance and resolutions to customers on AR-related concerns.
Negotiates payment schedules with customers in order to mantain the commercial relationship while eliminating the past due balance.
Works closely with PDC key customers, Sales, Customer Service, Pricing team and others both external and internal to the organization.
Supports team members through teamwork and meets individual and team goals.
Identifies and proposes process improvements oriented to cost/time savings.
**Experiência y requisitos**- Bachelor Degree in Finance, Accounting and Business related studies.
3 years minimum in Accounts Receivable or Customer Service experience.Advanced English proficiencyCompetencies: analytical and problem solving skills, results orientation, teamwork, communication, customer service focus, planning and organization, attention to details, SAP (desirable).
**Organización**- Brady Mexico S. de R.L.
de C.V.**Giro**- Maquiladora (Export.
)**Actividad principal**- Empresa líder en soluciones de identificación.
**Número de empleados**- 1100**Número de vacantes** 2**Área** Financiera**Contrato** Permanente**Turno** Diurno**Jornada** Tiempo Completo**Horario** 7:00 am a 5:00 pm**Estudios** Carrera Profesional**Sexo** Indistinto