Representante De Servicio Al Cliente

Detalles de la oferta

Donneco printer is the leading printing and binding company in Mexico. We take care of providing the best service to our customers and the best product on the market. We invite you to join this great team! We currently have an open opportunity for an Account Specialist/CSR 2. Your main activities are: Execute product forecasts on customer accounts and translate forecasts into production orders to meet contractual obligations. Place orders with RRD plants and supplier partners using the LS2 system for all plants on the platform. Manage obsolescence risk on forecasts to minimize financial exposure to the company. Work with sales and customers to define specifications of the customer projects. Develop production/distribution plans and coordinate packaging design as required. Create specification instructions for all plants and provide day-to-day directions and guidance to RRD plant and supplier contacts. Negotiate pricing to agreeable terms and work with sales to get pricing established and delivered to the customer. Work with cross-functional teams to ensure quality, product safety, testing, environmental, and billing responsibilities are met. Benefits you will enjoy when you integrate: Competitive base salary. 100% IMSS quotation. Statutory and higher benefits. Vouchers for pantry. Medical expenses insurance. Direct hiring by the company. Job security. Opportunity for growth. Our ideal profile: Bachelor's degree in a discipline related to functional work or role with 3-5 years of relevant work experience OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience. Bilingual required (English & Spanish). Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at the level of detail required to resolve issues of moderate complexity. Ability to quickly learn specialized software to complete work assignments. Proficient in Excel (mid/advanced skills). Mid Database Knowledge (queries and data mining). You want an interview? Apply through the link and soon we will be contacting you. Thank you for your application!#J-18808-Ljbffr


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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