Our DXC IT Outsourcing services provides customers with reliable, optimized, and secure mission-critical systems at lower cost.
We manage and simplify existing infrastructure investments and provide a way forward to modernize IT, including moving portions to the cloud.
**ABOUT THIS ROLE**
**WHAT YOU WILL DO**:
- Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
- Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.
- Provide software service, post
- sales or service delivery support for local accounts on standard systems.
- Respond to service, product, technical, and Customer
- relations questions.
**WHO YOU ARE**:
- Minimum Vocational/Diploma/ Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1-year relevant working experience.
- Thorough knowledge of organization and policies.
- Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills.
- Ability to build and maintain ongoing relationships with customers, peers and support partners.
- Ability to perform while under high-pressure situations.
**Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success.
**At DXC we support each other and work as a team — globally and locally.
Our achievements demonstrate how we deliver excellence for our customers and colleagues.
You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.