Representative, Credit & Collections

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**JOB DESCRIPTION****Job Title**:Representative, Credit & Collections**Classification**: NonExempt**Direct Reports**: No**Reports to**: Manager, Credit & Collections**Position Summary**:Under mínimal direction from a manager, the Representative, Credit & Collections is responsible for monitoring assigned customer accounts for delinquency, processing past due notices and addressing delinquency with clients, reconciling customer disputes for outstanding balances and maintaining collection activity metrics.
The Representative relies upon their research, account interactions and judgement to negotiate payment arrangements that are satisfactory to the company and/or to recommend the account be turned over to outside collections vendor