Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
At Edelman, we understand diversity, equity, inclusion and belonging (DEIB) transform our colleagues, our company, our clients, and our communities. We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
The Edelman Trust Institute is a think tank that studies and fosters trust in society. We produce global reports that document social trends in health, climate, branding technology, and other fields. We seek to understand the evolving relationships between citizens and their governments, consumers and businesses, and employees and employers. Premiering at events like Davos and Cannes, our Edelman Trust Barometer shapes the discourse in business and public policy. Produced in collaboration with the likes of Harvard Business School, Wharton, and INSEAD, our research integrates commercial insight with academic research. We're often covered in Axios, the Financial Times, the Wall Street Journal, and other top media outlets.
We are looking for a Research Analyst who will facilitate the research process as it relates to Trust Barometer projects. There is not one phase of a project the Research Analyst will not be involved with, from questionnaire development to data collection to narrative development. The successful candidate will work with various stakeholders and vendors to ensure project needs and timelines are met. They will also collaborate with team members as well as the rest of the Edelman and Edelman DxI networks to ensure consistency and quality standards are adhered to. The right candidate will be collaborative, solutions-oriented, and possess the ability to multi-task.
Responsibilities:
Work with internal and external departments to understand research objectives and execute on those objectives
Field both internal and external questions or requests for data with a customer service-based approach
Run and maintain large scale count and quota tracking sheets
Understand and implement quota groups and complex nested and census related demographic and firmographic data for sample targeting
Test online surveys to ensure they are functioning as desired
Assist with the development of tab plans as well as efficient visual ways of understanding the data
Create first drafts of project timelines to present to senior members of the team for approval
Bid out projects to appropriate specs, gathering pricing information from vendors and relaying it to senior team members for planning and approval
Manage all stages during the life cycle of a project, including questionnaire development, translations, fieldwork, analysis and reporting
Analyze data and communicate insights both in writing and verbally
Basic Qualifications:
BS/BA in market research, the social sciences, or related field
2-3 years of experience in market research, consumer insights, or similar role
Preferred Qualifications:
Has experience working on quantitative research projects, especially online surveys.
Can demonstrate knowledge of all phases of online survey research lifecycle (e.g., concept and questionnaire development, programming, translations, field work, data processing and analysis)
Familiarity with other research methods (focus groups, IDIs, diary studies, social media listening, ad and product testing) is a plus
Has the ability to analyze data and share or report relevant insights
Strong time management skills
Excellent communication skills with a customer service mindset
Has some experience in presenting or pitching to clients or stakeholders
Demonstrated project management skills and ability to manage multiple projects simultaneously
Possess the ability to identify gaps in processes and documentation and take the lead on updating documentation
Ability to work well under pressure in a fast-paced environment
Excels in highly collaborative, communication-intensive work environments
Attention to detail is essential
Extremely organized
Proficient using Microsoft Word, Excel, PowerPoint and Outlook
Familiarity with statistical software (e.g., Q, SPSS, STATA); proficiency is a plus
$42,000 - $65,000 a year
An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH's total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
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Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.