Company DescriptionSituated in the historic city of Liverpool, the Novotel Liverpool City Center is a stylish 4-star hotel located in the heart of the city, placing you next to some of the UK's best sporting, musical, and commercial attractions.
Just a stone's throw away, you can experience art and history at the Albert Docks, or visit the city's nightlife scene at Cavern Walks, or try one of many award-winning restaurants.
Novotel is a great choice for both families and business workers looking to escape.Guests can relax and enjoy a delicious meal in our stylish Ropewalks bar and restaurant, which serves freshly cooked local and international cuisine, as well as separate choices for kids.
Unwind in the bar where we serve a full array of drinks.
The hotel boasts ten spacious meeting rooms with facilities to suit different needs.
We also have a separate welcome area where you can gather before moving to your meeting room, making this an ideal place for your business needs.Job DescriptionMaternity cover - until August 2025 - Part timeIn this dynamic role, you will manage reservations received via phone, fax, internet, and email, ensuring a seamless and efficient booking process.
Your efforts will drive and optimize room sales in line with our brand and hotel policies, all while providing guests with a warm welcome and exceptional assistance.
You'll play a vital role in ensuring smooth check-in operations for the front desk by accurately entering reservation details and communicating crucial information to relevant staff members.
Additionally, you'll confirm reservations with meticulous attention to detail and collaborate effectively with other hotel departments.
If you're passionate about hospitality and looking to make a meaningful impact, apply today!Leadership & ReportingComprehensive Operational OversightQuality AssuranceCoordination & OptimizationCulture & DevelopmentTalent ManagementDuty ManagementDrive ProfitLiaise with the hotel's various departments on customer requests, and be a recognized #J-18808-Ljbffr