.Residential Services ManagerApply locations Cabo San Lucas at Cabo Del Sol time type Full time posted on Posted 2 Days Ago job requisition id REQ10331955About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.About the location:On the stunning southern coast of Mexico's Baja peninsula, experience Cabo's Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout.Be a part of something truly special! Join the team at Four Seasons Cabo San Lucas at Cabo Del Sol as Residential Services Manager. This expansive property will include 96 beautifully appointed guestrooms and 61 Residences, centrally located in the "tourist corridor" between Cabo San Lucas and San José del Cabo atop the breathtaking Baja California Sur.Operations – Assistant Manager level with local packageThe role of the Residential Services Manager excels at responding to diverse homeowner requests by carefully assessing their needs and inquiries. Go the extra mile to provide personalized recommendations and touches, ensuring maximum resident satisfaction while adhering to Four Seasons policies. Additionally, plays a crucial role in motivating and training the team, providing essential support to the Residential Leadership team with daily administrative and operational tasks for the division.Knowledge and SkillsCollege degree in Hospitality/Business Administration or equivalent.Requires reading, writing, and oral proficiency in English and Spanish language.Excellent communication skills.Strong interpersonal and relationship-building skills.Understand and is familiar with the quality and service standards of a 5-star luxury hotel.Reasonable problem-solving, decision-making, and conflict-resolution skills.Shares passion for excellence and provides excitement in everything he/she does.Ability to use a variety of hospitality software such as Opera, Key, Hot SoS, Office, etc.Highest level of integrity and transparency.Detail-oriented and works in a safe, prudent, and organized manner.Innovative mindset.ExperienceMinimum of 2 years of experience in a similar position in a luxury environment.The ideal candidate will already be working in a mixed-use luxury residential community.Prior experience in a 5-star luxury Resort/Hotel Operations.Property Management experience is highly desired.Essential FunctionsBuilds relationships with residents and safeguards the assets and resources of the Association