.Responsable Pôle Support production & Evolutions Oracle EBS (H/F) (3)Solicitar locations France - Issy les MoulineauxTime Type: A tiempo completoPosted on: Publicado ayerJob Requisition ID: JR011852Dé un paso adelante y deje que Edenred le sorprenda. Cada día, ofrecemos soluciones innovadoras para mejorar la vida de millones de personas, conectando a empleados, empresas y comerciantes de todo el mundo.Your tasks in the Production Support & Evolution domains will be as follows:Manage the delivery of the teams from our external partner in both domains (teams located in Romania and Mexico).Ensure that delivery-related procedures are properly followed.Monitor key performance indicators (KPIs) to ensure continuous efficiency and quality in both domains and take corrective actions if necessary.Evolve procedures and KPIs as needed.Prioritize developments between the two domains if necessary.Provide oversight of major production incidents: during the event and afterward until the incident is finally resolved.Ensure service continuity (backups during leave, on-call duties, recovery of specific skills, etc.).Provide technical support to the team through your technical expertise and solution knowledge.Coordinate with the functional team on schedules, risks, and priorities.Manage a team member (team size may evolve depending on platform expansion and/or specific projects).And more specifically, regarding quality aspects, your tasks will be:Ensure that internal development standards are well understood and adhered to.Evolve internal development standards if necessary.Ensure that deliverables related to development are created and maintained (technical specifications, test sheets, software configuration).Provide support to the team if standards are not understood or known.Propose actions to continuously improve the level of quality and ensure delivery security.You will also be responsible for managing occasional projects, which include:Assessing technical workloads.Estimating developments identified within the deployment framework, potentially drafting technical specifications.Organizing, coordinating, and monitoring all technical tasks from the technical design phase to post Go Live support.Ensuring the technical solution to be developed is reliable.Managing external development teams (Romania, Mexico).Providing advisory support to the development team.Conducting technical tests.Providing support to the business project team during acceptance testing phases.Reporting to the project manager/business analyst on deployment projects and to the Tech Delivery Manager (schedule, remaining tasks, alerts).Profile:Proven experience with EBS (minimum 10-12 years), particularly in its R12 version.Master in practice of several development tools related to the ERP such as Forms, Report, Unix, PL/SQL, BI Publisher, Workflow, OAFramework, Web services, AME, Interfaces (File, REST API, etc.)