**Responsibilities**:
- Provides end to end facilities operations support including design & construction project management, physical operations and maintenance of building /facilities.
- Asset manager is responsible for a asset management of a mixed portfolio of offices, retail and data centers supporting the business.
- Key customer liaison with businesses and tenants to facilitate all occupancy needs and requirements.
- Liaising with building owners, managing agents and tenants (if any) on all aspects of asset management activities but especially to lease obligations and building resilience.
- Liaising with and supporting, where applicable, other Citi Realty Services (CRS) functions to ensure effective project delivery and customer service.
- Manage the day to day operational aspects of all Citigroup corporate premises.
key back up to the CRS country head.
- Developing, implementing and managing a country asset management strategy for the portfolio to support the business plan.
- Responsible for the overall coordination and management of energy management and energy conservation programs and procedures throughout the sub-region; coordinate overall energy awareness program with staff and out-sourced personnel with a focus on expense reduction initiatives through energy conservation.
- Providing ad hoc reports to CRS local and regional management.
- Overall Profit and Loss (P&L) responsibility for property assets under management.
- Manage, controls, analyzes, forecasts and reports expense for each assigned facility.
- Manage closely utility consumption and develop and administers a comprehensive expense reduction program.
- Preparing annual budgets for all asset management capital works and expenses; monitoring expenditure against plan and preparing variance analysis reports.
- Inventory management of Citigroup's non-technology assets including reporting to local financial control teams and external auditors.
- Developing and managing a full facilities management program utilizing and coordinating contracted services and vendors engaged in fabric, plant and equipment maintenance.
- Conducting proactive vendor management in line with Citigroup procedures; to include maintenance of approved vendor list, tendering, awarding and monitoring of contracts and any other procurement activity related to the asset management function.
- Management of all aspects of outsourced resources including performance measurement through the development and utilization of service level agreements and key performance indicators.
- Ensuring compliance with Citigroup's CRS operating policies and procedures, Health and environmental standards and with all related local regulations; employing continuous improvement techniques to work toward minimizing/eliminating health, safety and environmental risks to staff, clients and contractors as well as to premises and assets.
- Ensure compliance with asset management related Citi / CRS policies and standards, together with any local authority regulations.
Maintain records and reports as required.
- Identify and investigates legal and regulatory issues; responsible for maintaining code compliance, environmental guidelines, critical systems testing and emergency procedures in the facility.
- Ensure preventive facilities maintenance program is maintained and regularly updated as required, utilizing and coordinating contracted services and vendors, in accordance with Citi's guidelines in order to minimize equipment failure and maximize equipment efficiency; periodically inspect facilities and ensure proper operation and management of all building systems.
**Qualifications**:
- 6-10 years relevant experience
- Proficient in Microsoft Office with an emphasis on MS Excel
- Self-motivated and detail oriented
- Proactive leadership and motivational skills
- Consistently demonstrates clear and concise written and verbal communication skills
- Proven influencing and relationship management skills
- Experience in building operations and management
**Education**:
- Bachelor's/University degree, Master's degree preferred
**Responsibilities**:
- Full P&L responsibility for operating and capital budgets for their designated portfolio.
Coordinate with Finance to prepare and manage budgets with focus on identifying Risks and Opportunities.
- Coordinate with other CRS functions: Design & Construction, Transactions, FM, Finance & Business Evaluation to identify, evaluate, secure approval for, and execute strategies and initiatives to optimize the footprint and reduce expenses in line with the business' priorities.
- Manage efforts that lead to closures, consolidations, relocations and De Novos, and cost saving initiatives that allow the firm to meet business goals and maximize the value of Citi's operating Retail real estate assets.
Work in partnership with the Transactions team to evaluate prospective sites.
- Create strong partnership with FM to assure all initiatives for retail are b