Retail Training Manager - Latam

Detalles de la oferta

**Position**:**JOB PURPOSE**:The Training Manager is responsible for training and coaching the Retail Teams on the Dior selling ceremony, product and client development to support the achievement of commercial goals.**Tasks and Responsibilities**- Develop & facilitate Training Programs in the Retail Network including brand culture, product knowledge, selling ceremony, client development and employee induction, etc.- Evaluate training and development needs of Retail Network on an ongoing basis and provide regular follow-up to retail teams and corporate departments- Evaluate existing training programs, partner with the training team to revise or create new training programs based on business needs- Partner with Regionals, Merchandising, Visual, Events, CRM, and PR teams to develop product training on a seasonal basis- Track productivity reporting process, partner with Regional Leadership to coach and manage underperforming associates- Oversee orientation for new employees and store openings- Assist with floor support and spot coaching as needed when traveling throughout the retail network- Provide recaps on training recaps to Training and Retail Leadership Teams- Communicate with Retail Leadership to evaluate training level of all employees trained- Partner with Training Manager in worldwide zones to develop programs that are in line with global initiatives- Coordinate and Manage training calendar in support of seasonal launches, events and new store openings- Adjust priorities and manage time to most effectively support the business needs- Track effectiveness of training programs, and provide regular follow-up to sustain**Profile**:**Requirements**:- 5 Years of Training experience, preferably in a luxury or specialty retail environment- Strong passion and awareness for the luxury fashion industry- Ability to develop a strong understanding of the Dior brand image- Ability to develop interactive, creative, and comprehensive training programs in a variety of areas- Ability to communicate in a clear and concise manner at all levels of the organization- Ability to listen actively to all and communicate material and instructions to others- Ability to follow the company's policies and procedures- Strong computer presentation skills with an emphasis on Powerpoint and Excel- Ability to work a full-time schedule including nights, weekends, and holidays- Ability to travel frequently- Fluency in English


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

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