.Returns Business Operations AnalystDescription -Job Summary
- This role is responsible for managing a broad range of moderately complex supply chain processes for Latin America Returns Operations. The role enhances current business processes and performance metrics by leading regional and global business Returns and Dead on Arrival operations, and identifies opportunities to streamline and optimize operational processes. The role contributes to special projects and communicates requirements to the global business unit planning teams.ResponsibilitiesManages a broad range of moderately complex supply chain processes, such as inventory analysis and planning, demand management, logistics management, and import/export operations, typically for a large global business unit.Independently executes basic demand and supply matching activities, connecting planning to execution, and identifying issues and their impact.Drives the analysis conducted for backlog management.Gathers demand data from country, region and account managers to synthesize information using complex analysis, and delivers demand signals to the supply base to contribute to demand forecasting.Coordinates or leads regional and global business unit planning teams to maintain and enhance the current business processes.Monitors key metrics, creates relevant reporting metrics, and reviews information for continuous improvement.Contributes to priority projects with complex analysis and assists in developing recommendations.Communicates requirements and guidelines to the global business unit planning teams.Coordinates, develops, and manages a regulatory trade compliance program.Education and Experience RequiredFour-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.Typically has 4-10 years of work experience, preferably in supply chain, operations, or a related field or an advanced degree with 3-5 years of work experience.Preferred CertificationsProject Management Professional (PMP) CertificationCertified Professional In Supply Management (Standards Organizations)Knowledge & SkillsExcellent understanding of supply chain processes (plan, source, make deliver).Identifies cutting edge analytical tools, models and methods for making key business decisions.Excellent internal and external complex-relationship management skills.Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis, and financial modeling.Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.Strong business acumen and technical knowledge within area of responsibility.Very strong understanding of HP's overall supply chain strategy