Rma Engineer

Descripción y detalle de las actividades
- Create RMA Number (in SAP)
- Check Warranty entitlement
- Provide Shipping instructions to customer
- Inform CQM, FA Team/ Pre-alert factory or DE of a forthcoming RMA.
- Coordinates with Calexibo, logistic hub for Customs clearance.
- Creates repair order
- Creates delivery note
- Create/Release Invoice for NFF/Customer-induced defects
- Monitors Warranty Returns from customer
- Monitors Receipt
- Monitors FA update
- Monitors Shipment
- Monitors RCCA/8D
- Update customer on status (with CQM) until Notification is closed
- Report Turn-around time and results

Experiência y requisitos

EXPERIENCE:

- With at least 1:2yrs experience in customer service or administrative assistant.
- A graduate of any 4-year Bachelor Science degree in business management, accounting, marketing or engineering course.
- With excellent organizational skills.
- With basic knowledge in a manufacturing process and logistics.
- Computer literate; With at least basic knowledge on SAP or any MRP system.
- Must possess certain skills, such as communication (oral and written), attention to detail, time management, customer service, record keeping.
- Can speak English and Spanish.

Beneficios
- Beneficios de acuerdo a la LFT

**Número de vacantes** 1

**Área** Ingeniería

**Contrato** Permanente

**Modalidad** Presencial

**Turno** Diurno

**Jornada** Tiempo Completo

**Estudios** Carrera con título profesional

**Inglés **Hablado: Intermedio, Escrito: Intermedio

**Disponibilidad p. viajar** No