JOB DESCRIPTION Position: Host/Cashier Department: Room Service It's great to meet you! Thanks for taking the time to learn more about the next generation of Station Casinos, a brand stemming from Frank Fertitta, Jr.'s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go—a destination for people to feel welcome and at home, and we need some people to help make this a reality.
Interested? Then see why this role is important to us.
This role is critical for us to succeed as an approachable, luxury destination offering best-in-class hospitality and exciting amenities for all. In addition, you are empowered to create memorable experiences for our guests.
If you are willing to take on this responsibility, then check out what you will be doing.
While there are several tasks that define your role, you will need to be really good at making it easy for our guests: delivering service with a personal touch and delighting others whenever possible, all with an approachable sense of luxury. Most of the time, you will be:
Courteously and efficiently interacting with guests to ensure their satisfaction with room service experience, in accordance with all Company standards, procedures, and policies.Having complete knowledge of all food and beverage menu items including their preparation, ingredients, cooking methods, portions and prices.Having knowledge of all service employees' responsibilities, including but not limited to the Room Service food servers, bus persons, and runners.Responsible for register bank and all money, charges and comps collected during a shift.What we can't train is what's inside of you. Our values are essential to us, and we need them to be important to you, too. We look for people who are naturally kind, inclusive, forward-thinking, reliable, passionate, and self-aware. THESE ARE NON-NEGOTIABLE. So far, so good, but just one or two more things.
In a perfect world, we would also like you to come with:
Ability to communicate effectively with Guests, Team Members and Management in both written and verbal form.Must manage time effectively with minimum supervision.A minimum of one-year experience in a fast-paced high-energy service environment.Ability to obtain all necessary work cards.So, what do you think? Is this you? Then what are you waiting for? Go ahead and fill out the application form. And if not, no problem. We still think you're great and hope to catch up soon!
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