**_Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI_**
**_ _**
**_ _**
- Responsibilities_
**_ _**
- _Ensure the deployment of the Global Business Platform._
**_ _**
- _Assist in performing As Is analysis during Solution Identification phase._
**_ _**
- _Collects required information for the Change Impact analysis and facilitates impact analysis execution and resolution. Assists in successfully closing of gaps between "as is" and "to be" situation._
**_ _**
**_ _**
- _Writes and reviews level 5 Standard Operation Procedures (SOPs)._
**_ _**
- _Support development of User Acceptance Test (UAT) scenarios and test scripts._
**_ _**
- _Support and co-ordinate User Access Testing (UAT)_
**_ _**
- _Develops and coordinates communication materials related to New Ways of Working._
**_ _**
- _Identifies training needs and conducts trainings for end users._
**_ _**
- _Provides inputs for Toll Gate decks (milestones). Logs risks and issues that appear during configuration, training or other activities and follows through on resolution of those issues._
**_ _**
- _Performs analysis during Ramp-up phase and proposes corrective actions._
**_ _**
- _Identifies improvement opportunities and integrate best practices for future resolution._
**_ _**
- _Captures lessons learned and best practices from each implementation and integrates them into future impact resolution/improvement roadmaps_
**_ _**
- . - Ensures adequate hand over to Business as Usual (BAU) after Stabilization phase._
**_ _**
- Minimum required Skills_
**_ _**
- _Functional skills: Process (end-to-end) oriented thinking, planning and organization skills, analytical and conceptual thinking._
**_ _**
- _Stakeholder management skills: managing different stakeholder groups across Functions and Operating Companies with communication skills._
**_ _**
- _Training and Change management skills: conducting trainings, developing training materials and supporting change to new ways of working._
**_ _**
- _Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements. Specific Functional Skills_
**_ _**
- Strong project management and multi-tasking abilities across business and platform support teams - Ability to integrate a global standard business process in the OpCos as new way of working, and adapt where needed_
**_ _**
- _Strong stakeholder management allowing to connect with diverse functions and drive change through implementing a C&C approach_
**_ _**
- _Actively engages with - and timely escalates risks and issues to Programme, Global Project stakeholders and HICX, where needed_
**_ _**
- _Adaptable and well-prepared to thrive in a dynamic environment characterized by significant change and uncertainty_
**_ _**
**_
Job_**_Consultant_
**_ Primary Location_**_Mexico-Nuevo Leon_
**_ Schedule_**_Full-time_
**_ Education Level_**_Bachelor's / Graduation / Equivalent_
**_ Job Posting_**_Dec 19, 2024, 11:12:47 AM_
**_ Unposting Date_**_Feb 17, 2025, 12:29:00 PM_
- Master Skills List_Operations_
- Job Category_Full Time_