Are you experienced with SaaS- Are you experienced with technical support- Wozt*el is the perfect place to build your career inst growing SaaS company.
As an official Business Solution Provider, we empower clients with the integration of Business API into ERP & CRM systems such as Zoho or Hubspot.
Wozt*el is part of the AlmaWolf Confidentialnd has clients spread all over the globe.Our team is young, diverse, international and always hungr growth.
We welcome Confidentialn search of a challenge that enjoy working in a multi-culturast-paced environment.Will you do- Responsibr the customer supportOwn, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teamsEnsure all relevant information about the issue has been documentedProvide suggestions on process improvements by collecting and analyzing metricsIdentify cases that require escalation either technically or strategicallyProvide recommendations on nsteps based on situational analysisLearn new technologies to help the team explore new to existing problemsDrive technical collaboration & engagement among other teams inthe company Requisitosdo we expeom you- years of Confidential in a customcing or customer support role with troubleshooting and problem-solving Confidential with the ability to use various data collection tools and methodologies to analyze problems, determine root cause and develop in a team environment- years of software development Confidential with PHP, and Node JS.
If you don't have Confidential on these languages but you consider yourself a learner person, keep readingConfidential with Java script, HTML, CSS and Zoho deluge will be a plus.Passir customer Confidential**Language**:Spanish and English native ll professional proficient, ability to work with other culturesOutstanding communication skills written and oralYou are a doer, proactive, and adaptable with the ability to work independentlyComfortable inst-paced environment Ventajasdo we offer- A welcoming team that is open to share and help you growThe opportunity to execute and implement your own ideas and initiativesHours:8 hours p-r w-ek distributom to Saturday in shiftsSalary:To be determined based on Confidential and skillom, pesos gross / month