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Job Profile: Administrative Support Advanced
Job Families for Job Profiles: Administrative Support
Description - External
The Office Manager is responsible for organizing and coordinating office operations and procedures to ensure organizational effectiveness and efficiency. The Office Manager provides back-office support, directly supporting the Local Leaders, other executives, and teams, especially Sales.
Main Responsibilities:
- Organize office operations.
- Support all administration process for the team.
- Maintain office archive - excellent handling of confidential information - design filing systems.
- Control correspondence for Sales Organization - File and retrieve corporate documents, records, reports and writing communications in response.
- Partner with procurement for office material and other needs.
- Serve as point of contact for both external contacts/providers and internal personnel.
- Responsible of receiving customers, providers, partners, or visitors in Genesys Offices.
- Support all Sales Office operations.
- Keep the management, HR and Finance informed of any local issue.
- Support all different areas when needed (Marketing, HR, Finance, Sales).
- Manage and maintain the schedule of Country Director.
- Prepare reports, memos, letters, statements, and other documents, using word processing, spreadsheet, database, or PPT.
- Read and analyze incoming documentation, submissions, and reports to determine their significance and plan their distribution.
- Primary local contact for Local accountants, local layers, payroll.
- Office expenses, revision, approvals, and payment follow up.
- Suppliers contact: Quotations, budget management and approvals.
- Internal events (QBR, with clients, MKT).
- Amex: main contact with executives, expenses control, payments.
Qualifications:
- 4 years of direct experience in executive assistance and back office: Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms and office procedures.
- Excellent written, communication skills.
- Fluent in English.
- Can Do attitude and team player with proven ability to influence others.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit
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Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
