Sales And Service Head Mexico – Securities Services

.Job Background / Business ContextThis role focuses on leading the Mexican SS Sales and Services business, servicing approximately 100+ clients, successfully developing and executing the strategy and plans for growing the business franchise in Mexico. Key Responsibilities:Lead the SS business in Mexico by designing and executing client strategy and increasing market shareExecute relevant and targeted sales campaigns and drive relevant thought leadership content across segments.Create and maintain an active pipeline of relevant opportunities.Drive new business mandates by working effectively with product, operations and technology partners as well as other Citi partners in Banking, Markets and Services to drive a high win rate of dealsWork closely with product partners across Securities Services to provide market/client feedback for product enhancement/development and service model design to maximize sales effectiveness.Partner with Operations & Technology to assure product delivery within global standardsBuild and maintain strong partnerships and alignment among the Global Sales, Coverage and Service organization and work closely with product Heads to ensure full alignmentAssess the competition, define and implement all actions needed to protect and maintain current market leadership position and customer retentionParticipate in various industry events in Mexico related to SS productsHave ownership and management oversight for the Client P&L, direct expense, while optimizing RWA, driving client profitability and growing business driversInstill a culture of ever greater ethical and responsible behavior built upon a strong foundation of regulatory complianceResponsibility/accountability before local legal vehicleWork with our functional partners in 1st and 2nd line to adhere to local regulatory environment and LV's responsibilities.Ensure delivery of SS Client VoC, R&C, VOE, Diversity and TransformationDrive the overall customer centric experience. The individual will be the senior lead contact for our key clientsAttract, motivate and retain top talent