Sales Assistant

**Job Title**: Sales Admin

**Location**: Latin America (Remote)

**Working Hours**: Monday - Friday, 08:30 AM - 05:00 PM CST

**Responsibilities**:

- Maintain our CRM with pristine detail and up to date accuracy
- Continuously improve and learn to streamline processes.
- Update order details and notes as needed.
- Complete various data entry tasks to maintain spreadsheets.
- Timely and accurate order entry into both the order system and the inventory tracking system.
- Work on multiple items simultaneously while maintaining accuracy.
- Communicate with other employees and departments in a calm and professional manner.
- Adhere to all company policies, procedures, and codes of conduct.
- Provide customer service to clients.
- Answer customer inquiries regarding damaged or missing products and provide replacements as needed.
- Provide tracking and packing list information upon request for customers.
- Web order and Purchase Order entry daily - High Volume.
- Clear knowledge and understanding of products, website, and ordering systems.

**Requirements**:

- High level of spoken English (near-native proficiency).
- Intermediate Google Sheets or Microsoft Excel skills.
- Experience in a Sales Team environment (preferred).
- Experience in an office environment with basic office productivity software experience required (Microsoft Word, Outlook, etc.).

**Preferred Characteristics**:

- Reliable, dependable, detail-oriented, self-motivated, inquisitive, dedicated to the team, follows directions, can work independently.